Plainwork
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Automate the workflows
your business depends on.

Plainwork learns recurring work across your existing systems, then automates them reliably, even in internal and legacy tools.

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Plainwork
DetectedRecording
Assemble and send claim packetsDetected just now · Seen 12x this month
Verify carrier authority and insurance29x this month
Reconcile demurrage charges against port events6x this month

Critical workflows rarely live in one system

They move across email, spreadsheets, portals, internal tools, and legacy systems. The work repeats, but disconnected software and real-world exceptions keep it manual.

  1. TMS

    Check the carrier portal

    Load PW-2841 · Delivered at 14:32 · POD missing

  2. Carrier portal

    Email the dispatcher

    Ava Logistics · Delivered · No document uploaded

  3. Outlook

    Signature missing

    POD_PW-2841.pdf · Received from dispatch

    Request a corrected POD

  4. SharePoint

    Attach to the load

    POD_PW-2841_signed.pdf · Saved to load documents

  5. TMS

    Create the customer invoice

    Load PW-2841 · Documents complete · Billing hold removed

  6. Accounting system

    INV-2841 · $3,860 · Ready to send

5 systems · 5 manual handoffsBefore one invoice goes out

Mission-critical workflows like these

Reconcile cycle-count discrepancies before adjusting inventoryCompile receiving and shipping traceability recordsVerify carrier authority and insurance before awarding a loadAssemble claim packets from BOLs, PODs, invoices, and damage photosDocument OS&D events and notify the customerAttach PODs and supporting documents before releasing invoicesProcess returns through inspection, restock, quarantine, or scrapCorrect lot, serial, and expiry mismatches at receiving
Retry rejected EDI 210 invoices and 214 status messagesMonitor container availability, holds, and last free dayBook and rebook terminal appointmentsTrack empty-container return deadlines and depot changesReconcile demurrage charges against terminal eventsUpdate clients when customs holds or releases changeFile export information and attach the AES ITN to the shipmentComplete consignment security declarations after cargo screening
Automation

Plainwork learns the whole workflow

It learns how the work gets done, turns it into automation, and runs it across the systems your team already uses.

It learns how the work gets done

Plainwork observes the workflow across email, spreadsheets, portals, internal tools, and legacy systems. It learns the steps, the data moving between them, and the decisions your team makes along the way.

QuickBooks
Excel
Gmail
To4 clients
Subject
Send

You review exactly what it will do

Plainwork turns what it learned into a clear, reviewable automation that runs the same way every time. Your team can inspect every step, set the rules and exceptions, and approve exactly how the workflow should run.

Recover missing POD and release billing

Runs when a delivered load has no POD

  1. Check the carrier portal for the PODCarrier portal
  2. Email the dispatcherOutlook
    If the signature is missing, request a corrected PODRule
  3. Save the POD to load documentsSharePoint
  4. Attach it and release the billing holdTMS
  5. Create the customer invoiceAccounting

Then it runs across your systems

Once approved, Plainwork carries out the workflow across the same systems your team already uses. It follows the process reliably, handles known exceptions, and brings people in whenever critical judgment is required.

Load PW-2841
Running
  1. Checked the carrier portal for the POD
  2. Signature missing, corrected POD requested
  3. Attached the POD, billing hold released
  4. Invoice is over the credit limitNeeds you

Start with one workflow your business depends on.

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Controlled processing

Control where each part of your workflow runs

Plainwork processes each step on-device or through secure cloud compute, based on the device and your organization's policies. The workflow stays consistent either way.

Back

Recover missing POD and release billing

Active  ·  Manual  ·  Auto-Detected
Processing policy
Organization policy
Northwind Operations
On-device processing
Preferred
Plainwork Compute
Allowed when needed
Steps
  1. 1
    Check the carrier portal for the POD
    connected service
  2. 2
    Inspect the POD and validate the signature
    plainwork cloud
  3. 3
    Attach the corrected POD to the load
    on-device
  4. 4
    Remove the billing hold
    on-device
  5. 5
    Create the customer invoice
    connected service

On-device when possible

Capable devices can detect, process, and execute workflows locally, keeping operational context close to the systems where the work happens.

Secure compute when needed

For thin clients and heavier workloads, Plainwork can use secure, isolated cloud compute without changing how the workflow is reviewed or run.

Your policies set the boundary

Each workflow runs within the environments your organization approves, using the most reliable available method for every step.

System coverage

Keep your tools.
Automate across all of them.

Direct

Easy to connect

Plainwork connects to the systems your team already relies on with minimal setup, using APIs and other direct connections whenever available. Automate the workflow without replacing the software behind it.

Local

Works beyond integrations

For internal and legacy systems, Plainwork uses the most reliable background method available. It works through the interface only when no better path exists.

ops.internal/customer-records
Legacy CRM
Customer recordsNO API
Northwind SupplyReady
Acme IndustriesReview
Orbit SystemsReady
Plainwork

Updating the record quietly in the background.

built for operations

Built for workflows that can't afford to break

  • Check the carrier portal
  • Validate the signature
  • Create the invoice

Predictable by design

Approved workflows run the same way every time, following the rules and boundaries your team defines.

  • Check the carrier portal
  • Signature missing on the PODNeeds you
  • Create the invoice

Exceptions stay visible

Plainwork detects when something falls outside the expected flow and brings your team in instead of guessing.

  • Marta approved version 3
  • Diego edited step 2
  • Version 4 waiting for approval

Your team stays in control

Inspect every step, approve changes, and see exactly what happened during every run.

faq

Common questions

What operations and IT teams usually ask before automating their first workflow.

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Show us the workflow.
We'll show you what can be automated.

Tell us how the work runs today, including the systems, rules, and exceptions. We'll help you see where Plainwork fits.

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